• The light with blue clips is called ultra-thin and this one is called slim light. They have the following differences.

  1. Ultra-thin light has more size and color temperature: 4’’ light and 6’’ light, 2700k, 3000k, 3500k, 4000k, 5000k, 6000k, 3CCT, 5CCT.

  Slim light only have 4’’ light, 3000K, 4000K, 5000K.

  1. Slim light has better heat dissipation.
  2. Slim light is more cost-effective.
  3. Ultra thin light is thinner. The ultra-thin body is only 0.47 inches and requires as small as 2 inches ceiling spaces, fits various ceilings.

Yes! You can use it in the bathroom, where water can not get through but moisture can exist. That is because: our lights is damp-rated, but it cannot directly contact with water.

There are several reasons.

1. The wire falls off/ loosens/ breaks.
2. The connector is missing or the connector lacks metal shrapnel.
3. The voltage is too high.

To better find out the problem, you could do the following steps:

1. Double check the connection of the wire.
2. Double check the connector.
3. Install the lights on 110 volts.

There are several reasons.

1. The wire falls off/ loosens/ breaks.
2. You may not set the dimmer right.
3. There are too many lights connected to the compatible dimmer.
4. Total brightness of the lights/house area: too small. That is to say, the number of lights is not enough.

To better find out the problem, you could do the following steps:

1. Double check the connection of the wire.
2. Double check the setting of dimmer.
3. Reduce the number of lights connected to the one dimmer. (Total Power of the Lights≤75% of the Rated Power of the Dimmer)
4. Install more lights. The recommended spacing for installation of 4” lights: 2-4ft

There are several reasons.

1. The wire falls off/ loosens/ breaks.
2. You may not set the dimmer right.
3. You may use an incompatible dimmer.
4. There are too many lights connected to the compatible dimmer.
5. There are some high-power electrical appliances on the same circuit. (radio, air conditioners, refrigerators, etc.)

To better find out the problem, you could do the following steps:

1. Double check the connection of the wire.
2. Double check the setting.
3. Select a dimmer from the recommended dimmer list (5 star).
4. Connect fewer lights to the one dimmer. (Total Power of the Lights≤75% of the Rated Power of the Dimmer)
5. Remove the high-power electrical appliances and set them further away from each other.

There are several reasons.

1. You may use an incompatible dimmer.
2. There are too many lights connected to the compatible dimmer.
3. You may use an incompatible circuit breaker.
4. There are some high-power electrical appliances on the same circuit. (radio, air conditioners, refrigerators, etc.)

To better find out the problem, you could do the following steps:

1. Select a more compatible dimmer from the recommended dimmer list (5 star).
2. Reduce the number of lights connected to the one dimmer. (Total Power of the Lights≤75% of the Rated Power of the Dimmer).
3. For the mechanical circuit breaker: you could replace a compatible dimmer.

For the electronic control circuit breaker: you could replace the circuit breaker first.

1. Remove the high-power electrical appliances and set them further away from each other.

The recommended installation spacing for light is between 2ft-4ft.

Yes, our lights are IC-rated. It means our lights can be in direct contact with insulation.